Services

AI & automation services that turn enquiries into customers

We build and look after AI-powered automations that connect your website, WhatsApp, SMS, email and CRM. The result is every enquiry handled quickly and consistently, without extra admin.

Lead capture & routing

Leads come in through your website, Facebook and Google ads, email, the phone and sometimes a portal or two. We bring them all into one flow so nothing sits unnoticed in an inbox.

Web formsWebhooksMeta Lead AdsGoogle AdsGmail / OutlookTwilio
Multi-source intakeEvery lead, one pipeline
1Facebook ad form submitted0s
2Checked for duplicates & enriched+1s
3Routed to the right team+2s
4Sales rep alerted on Slack+2s
Outcome: no more lost enquiries, and every lead has an owner within seconds.

AI auto-responses

We set up an AI assistant that knows your services, prices and FAQs. It answers questions, works out whether someone is a good fit and books them in, any time of day.

OpenAIClaudeAI agentsKnowledge baseCalendly / Cal.com
AI qualificationConversations that convert
1“Do you cover Leeds? Budget is ~£8k”Lead
2AI answers, asks timelineAI
3Scored: hot lead, ready in 4 weeksScore
4Call booked for Thursday 10amDone
Outcome: people get answers straight away, and your team only talks to good-fit leads.

WhatsApp, SMS & email journeys

Emails get buried. WhatsApp and SMS get read. We set up follow-ups across all three that respond to what each person does, and stop as soon as they book or reply.

WhatsApp Cloud APITwilioBrevoMailchimpGmail / Outlook
Nurture sequenceRight message, right moment
1WhatsApp: thanks + booking linkDay 0
2SMS nudge if no bookingDay 1
3Email: case study & FAQsDay 3
4Call booked, sequence stopsDay 4
Outcome: more booked calls from the leads you already have, without anyone chasing.

CRM automation

Most CRMs are only as good as the data people remember to put in. We connect yours to everything else, so contacts, deals, tasks and conversations are logged without anyone typing them in.

HubSpotPipedriveSalesforceZohoGoHighLevelAirtable
CRM syncClean data, zero copy-paste
1Contact created with source & UTMAuto
2Deal opened in “New enquiry”Auto
3WhatsApp thread logged to timelineAuto
4Moved to “Call booked”Auto
Outcome: hours of admin saved each week, and a pipeline you can trust.

Booking, reminders & reviews

Once someone has enquired, there’s still plenty to do: booking, confirming, reminding, following up and asking for a review. We make sure all of it happens on time.

CalendlyCal.comGoogle CalendarMicrosoft 365Google Business Profile
Appointment journeyFrom booked to reviewed
1Booking confirmed on WhatsAppInstant
2Reminder with reschedule link-24h
3Aftercare message+1 day
4Review request+3 days
Outcome: fewer no-shows and a steady flow of new reviews.

Custom workflow automation

Sales and marketing aren’t the only places time disappears. We automate quotes, invoices, onboarding, reports and internal alerts too, and hand over documented workflows that you own.

REST APIsWebhooksXeroQuickBooksStripeGoogle WorkspaceShopify
Back-office workflowSigned to onboarded
1Proposal acceptedTrigger
2Invoice raised in XeroAuto
3Onboarding pack & forms sentAuto
4Project tasks created for the teamAuto
Outcome: the admin that slows you down happens in the background.

Websites & landing pages

A good-looking site isn’t much use if the enquiries it brings in go nowhere. We design fast, mobile-friendly websites and landing pages with forms, booking, WhatsApp and tracking already connected to your automations.

WordPressElementorGoogle AnalyticsGoogle Tag ManagerCalendly / Cal.comWhatsApp
Website launchA typical small-site project
1Brief, sitemap and content planWeek 1
2Design and buildWeeks 2 to 4
3Forms and automations connectedWeek 4
4Tested, launched and trackedLive
Outcome: a site that looks the part and turns more visitors into conversations.

Ways to work with us

Start small or automate the whole journey

Every project begins with a free audit and a fixed-price proposal. No surprises.

Quick Win

One high-impact automation, live fast.

Fixed price · 1 to 2 weeks

Most popular

Journey Build

A complete, multi-channel customer journey.

Fixed price · 3 to 6 weeks

Automation Partner

Ongoing care, monitoring and new automations.

Monthly plan

FAQ

Service questions

Do we need any special software?

No. We set up everything you need, hosted securely in the UK or EU, and hand over full access and documentation.

Can you work with our existing CRM and tools?

Yes. We build around the tools you already pay for and only suggest changes when there’s a good reason.

What happens if something breaks?

Every workflow has error handling and alerts built in. On a support plan we keep an eye on things, fix problems quickly and keep improving.

Can we start small?

Yes, and it’s often the best way in. Start with one quick win, usually instant replies to new leads, and add more once you’ve seen it working.

Not sure where to start? Let's map it together.

Book a free 45-minute call and come away with a clear plan for your top three wins.